Calaisio tableware is crafted from resilient, fast-growing tropical vines that are sustainably harvested to protect and regenerate the ecosystem. Our harvesting method allows the ferns to regrow, preserving biodiversity and minimizing environmental impact. Each piece reflects our commitment to sustainable luxury.
Yes. Every Calaisio item is handcrafted by skilled artisans using traditional weaving techniques that have been passed down for generations. Each piece reflects hours of meticulous craftsmanship, making no two items exactly alike.
We use a strong, natural vine native to the tropical forests of the Philippines. Its rich, natural color and fiber strength create beautifully unique patterns and textures, making each piece a functional work of art.
Absolutely. All Calaisio products intended for food service are tested to be food-safe and suitable for both hot and cold items
Calaisio’s products are extremely durable. They resist heat, moisture, and staining —perfect for daily use or elegant entertaining. The woven structure is sturdy, while the finish helps protect against wear and tear.
All Calaisio products are handmade in the Philippines by local artisan communities. Our commitment to fair trade supports traditional craftsmanship and economic empowerment.
Each item is naturally unique. Due to the organic material and handwoven technique, slight variations in color and texture are to be expected and are considered part of the product's charm.
Yes. Our serveware is ideal for outdoor entertaining, picnics, and alfresco dining. However, we recommend storing items indoors when not in use to maintain longevity.
Yes. Calaisio’s woven trays and baskets can safely hold hot dishes, bowls, or bakeware as serving pieces. However, avoid direct contact with open flame or hot stove tops.
Yes. Many fine restaurants, resorts, and event venues use Calaisio serveware due to its durability, presentation appeal, and natural elegance.
Calaisio stands apart through our unique blend of sustainable sourcing, ethical craftsmanship, and timeless design. Our vines are stronger and more flexible than rattan, offering superior longevity.
Yes. Calaisio’s trays and holders are ideal for nesting ceramic ramekins, glass bowls, or bakeware. They elevate presentation and help insulate hot dishes.
Calaisio Stoneware is crafted from premium natural clay and finished with a high-fired glaze that creates an exceptionally hard, durable surface. This glaze makes the stoneware resistant to chipping, scratching, and cracking, even with daily use.
Yes. All Calaisio Stoneware items — including our roasters, bakers, and ramekins— are safe to use in the oven up to 500°F. They are designed for high-performance cooking and entertaining.
Yes. Calaisio Stoneware is engineered to withstand thermal shock. You can safely transfer it directly from the freezer to a preheated oven without risk of cracking.
Absolutely. Our stoneware can be used in the microwave, dishwasher, and freezer, making it as practical as it is beautiful.
No. Our stoneware is 100% lead-free, cadmium-free, and compliant with all food safety regulations. It is safe for you and your family.
Ordering & Shipping
Browse our curated collections, add your desired items to the cart, and complete your purchase securely at checkout. We accept major credit cards, and other secure payment options
Shipping rates are calculated at checkout based on your delivery location and order weight. Standard, expedited, and express shipping options are available where applicable. We offer FREE Standard Shipping within the Continental U.S. on orders over $100.
Yes. We ship to select countries worldwide. Shipping costs and delivery times vary based on destination and will be displayed at checkout.
Most orders ship within 1–3 business days. Delivery typically takes 3–10 business days depending on your shipping address and selected delivery method.
Yes. Once your order is shipped, you will receive a confirmation email with your tracking number and link to monitor your package in real time.
Please contact us as soon as possible after placing your order. While we cannot guarantee changes once an order is processed, we’ll do our best to assist you.
Sales tax will be calculated at checkout based on your shipping address and applicable state laws
At this time, Calaisio does not offer custom or personalized weaving. However, we are happy to work with retailers or hospitality groups on curated selections or bulk orders.
Returns & Exchanges
We accept returns within 30 days of purchase for unused, undamaged items in their original packaging. Contact our customer service team to initiate a return.
Once we receive and inspect your returned item, refunds are typically processed within 5–7 business days to the original payment method.
Yes. If you’d like to exchange your item for another product, please reach out to ourteam. Exchanges are accepted for items in original, unused condition and within a30 days period from the day the item was received. Please read our return policy.
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with a photo of the issue. We’ll promptly arrange a replacement or refund.
Product Care & Maintenance
Yes. Simply wipe with a damp cloth or hand wash using mild soap and water. Avoid soaking. Air dry thoroughly to preserve the integrity of the natural fibers
For everyday cleaning, use a mild dish soap and warm water. For grease removal or baked-on food, soak briefly and gently scrub with a non-abrasive sponge. Avoid metal scouring pads to preserve the glaze.
